Add an Alert in TRAX

Add an Alert in TRAX

The Alerts are designed to get specific CLMs as soon as the system receives them. Once you save your parameters and add your email address, you’ll receive that specific CLM.

For example:         

  1. A recipient needs to get an Alert when we receive a CLM that meets:
    1. Any ARD, PLC or PLA events, when the destination is Atlanta, GA, and it’s Loaded.
  1. Click Alerts > Shipment Alerts on the left menu.
  2. Type the Organization Name or click the magnifying glass to find it.
  3. Type an Alert Name.

  4. Select an Alert Type.

  5. Fill in any additional information you need for the alert. The remaining fields are optional.

  6. Click Add. The Alert is created.

  7. Click the persona icon in the Operations field. The Alert Notifications box opens.

  8. Type the Contact Person name, then type the Email address.
    You can add as many recipients as necessary. You don’t need to add the phone or fax numbers.

  9. Click Add, then close the box by clicking the X in the upper right corner. The alert notification is added.
    You can edit or delete this contact by clicking one of the icons in the Edit/Delete field.



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